Catering Assistant

Prepare tables by setting up linens, silverware and glasses, arranging table
settings and maintain a tidy dining area
- Meet with restaurant staff to review daily specials, changes on the menu and
service specifications for reservations (e.g. parties)
- Greet and show customers to their tables
- Present a variety of menu options and daily specials to customers, and share
additional information about each table with restaurant team and kitchen
team where necessary
- Advise on the best food and drink choices for each customer and answer
questions. Provide detailed menu information when asked (e.g. about
portions, ingredients or potential food allergies)
- Check customers’ IDs to ensure they meet minimum age requirements for
consumption of alcoholic drinks as well as food with alcohol content
- Up-sell additional products when appropriate and promote any seasonal
items/offerings
- Take accurate food and drinks orders; this could be using a tablet/specific
software, by hand via an order slips or by memory
- Communicate order details to the kitchen staff

-Check the quality of the final servings and resolve any issues, check dishes
and kitchenware for cleanliness and presentation and report any problems
- Deliver food and drink orders to the table deftly and accurately
- Attend to the tables throughout the course of the diners experience at the
restaurant/event venue/high street chain
- Guarantee compliance to cleanliness standards
- Work diligently to achieve outstanding service quality, providing excellent
wait and customer service to guests to ensure diners/customers satisfaction
- Work with other staff as a team
- Carry used plates, glasses and silverware to kitchen for cleanin